School of Hospitality & Service Management Courses

Courses

Diploma

Diploma in Culinary Arts

The Diploma in Culinary Arts programme equips aspiring culinary professionals with both hands-on kitchen mastery and essential management skills.

The Diploma in Events Management programme prepares students for the fast-growing events and experience economy by combining creative, technical, and managerial skills essential for the successful execution of diverse events.

Diploma in Hotel Management

The Diploma in Hotel Management programme is designed to meet the dynamic demands of the global hospitality industry by equipping students with both operational expertise and business acumen.

Undergraduate

Bachelor of Science (Honours) in Conventions and Events Management

The Bachelor of Science (Honours) in Conventions and Events Management degree prepares students to lead in the global events industry by blending creative design, strategic planning, and digital innovation.

Bachelor of Science (Hons) in Culinary Management

The Bachelor of Science (Hons) in Culinary Management degree blends culinary artistry with business strategy, preparing graduates for leadership in modern foodservice, hospitality, and food innovation industries.

Bachelor of Science (Honours) in International Hospitality Management

The Bachelor of Science (Honours) in International Hospitality Management degree is designed for the evolving global hospitality landscape and equips students with cross-functional skills in accommodation, foodservice, and business management.

Postgraduate

Master in International Hospitality Management

The Master in International Hospitality Management postgraduate programme is designed for current and aspiring leaders aiming to enhance their expertise and take on strategic roles within the global hospitality industry.

Doctor of Philosophy in Hospitality and Tourism

The Doctor of Philosophy (PhD) in Hospitality and Tourism doctoral programme offers a rigorous research pathway for individuals seeking to advance scholarly and professional knowledge in hospitality and tourism.

Micro-Credentials

Micro-credential in Accommodation & Revenue Management

This subject introduces key principles of accommodation and revenue management, equipping learners with the skills to apply effective strategies in front office and accommodation operations to optimise performance and drive revenue.

Micro-credential in Advanced Revenue Management

This subject equips learners with advanced skills in forecasting, pricing, and strategy development to optimise revenue and address emerging challenges in hospitality revenue management.

Micro-credential in Brand Management for Hospitality Business

This subject provides advanced knowledge of brand management in hospitality, focusing on competitive strategy, brand development, and consumer trends to support effective branding in local and international markets.

Micro-credential in Business Events

This subject introduces the fundamentals of the business events and MICE industry, covering key planning, marketing, and operational strategies while preparing learners for roles across event-related sectors.

Micro-credential in Business of Tourism and Hospitality

This subject provides foundational knowledge of the tourism and hospitality industry, exploring its structure, trends, and challenges to prepare learners for entry-level roles across various service sectors.

Micro-credential in Competitive Strategies for Hospitality Business

This subject explores advanced concepts and tools of competitive strategy, enabling learners to analyse hospitality businesses and design strategic responses within domestic and international market contexts.

Micro-credential in Contemporary Issues in Hospitality

This subject examines global and local trends shaping the hospitality industry, enabling learners to analyse contemporary issues, assess their impacts, and propose sustainable, ethical solutions for hospitality businesses.

Micro-credential in Events Planning and Management

This subject introduces key strategies in event planning and management, equipping learners with the skills to design, plan, and evaluate events while addressing multicultural and global challenges in the hospitality industry.

Micro-credential in Food and Beverage Management

This subject provides foundational knowledge in managing food and beverage operations, focusing on resource management, service quality, and operational efficiency in restaurant and hospitality settings.

Micro-credential in Marketing Innovation in Hospitality Business

This subject explores how innovation and technology can drive strategic marketing in the hospitality industry, equipping learners to design forward-thinking marketing projects and propose tech-driven solutions for competitive advantage.

Short Courses

Cultural Heritage and Sustainability

This course examines the role of culture and heritage in community development and tourism, with a focus on sustainable practices aligned with the UN Sustainable Development Goals.

Sustainable Cities as Tourist Destination

This course explores sustainability in urban tourism through online and onsite learning, combining field trips and classroom activities to examine sustainable city development as tourist destinations.

A Pre-emptive Approach to Legal Issues in Hotel Operations

This course equips hospitality professionals with the knowledge to identify and manage common legal risks in hotel operations, helping them prevent issues before they arise.

Advanced Food Safety Protocols: How to score ‘A’ in your Food Premise

This course equips F&B professionals with advanced knowledge of food safety protocols and risk management strategies to achieve and maintain an ‘A’ rating for their food premises.

Elevating Dining Experiences: Service Excellence in Food & Beverage

This course provides F&B professionals with the skills and strategies to deliver exceptional service, enhance guest satisfaction, and elevate overall dining experiences.

Foundations of Wine Knowledge for Hospitality Service

This course introduces hospitality professionals to essential wine knowledge, enhancing their confidence and capability in recommending and serving wine to elevate the guest experience.

Fundamentals of Barista and Tearista

This course provides aspiring baristas, tearistas, and hospitality professionals with foundational skills in coffee and tea preparation through a blend of theory, demonstrations, and hands-on practice.

VIP Protocols for F&B Services

This course equips F&B professionals with the skills and cultural awareness needed to deliver discreet, personalised, and exceptional service that meets the expectations of VIP guests.

Professional Certificates

Certification in Hotel Industry Analytics (CHIA)

This programme provides hotel and tourism professionals with essential skills in industry analytics, enabling them to interpret performance data, benchmark effectively, and make informed strategic decisions.

Professional Wine Certification (WSET® Level 2)

This globally recognised certification provides in-depth wine knowledge and tasting skills, serving as a valuable foundation for careers in hospitality, fine dining, and wine-related industries.

ServSafe® Food Safety Management Training

This internationally recognised certification equips foodservice managers with comprehensive knowledge of food safety practices to ensure regulatory compliance, protect customers, and uphold operational excellence.

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School of

Hospitality and

Tourism Management

School of

Hospitality and

Tourism Management