Hospitality and Leisure

The Hidden Costs of Convenience: Examining Malaysia's Third-Party Food Delivery Apps

By Dr Gary Daniels
While third-party food delivery apps like GrabFood and Foodpanda have revolutionised Malaysia's culinary landscape, they have also given rise to challenges affecting couriers, restaurant owners, and consumers. The industry faces issues such as worker safety, high commission rates, hidden fees, and鈥

Tourism Recovery Strategies: Challenges Faced by the Pacific Island States

By Evelyn Loh Geok Yan
In the Pacific island states, tourism growth was significantly affected due to the pandemic and climate change. The vulnerabilities of these nations have led to the need to seriously consider setting-up the appropriate coping mechanisms for the local communities to 鈥榩rosper鈥 once again. 

Ally Teoh Li Jenn: Extraordinary Career Adventures in Events Management

In this article, an alumna from the BSc (Hons) Conventions and Events Management shared a 鈥渂ehind-the-scenes鈥 internship experience at a notable events company, Livescape. During her internship placement, not only does Ally get to practice the skills learnt in the classroom but she also developed鈥

Importance of Promoting Community Health Among SMEs in Malaysia

By Ng Siew Cheng
The Covid-19 pandemic has resulted in the 颅decline of all of Malaysia鈥檚 economic sectors, including small and medium enterprises (SMEs). This articles discusses the importance of promoting community health among SMEs in Malaysia.

Aromatherapy at Workplace

By Dr Jonathan Lee Chao Wei
Have you ever wondered why you feel relaxed and energized the moment you stepped into a spa?

Crowd Management at Mega Events: Lessons Learned and Preventions

By Associate Professor Dr Daniel Chong Ka Leong
In October 2022, the world witnessed two deadly large-scale events from Asia. Anticipating a higher level of excitements from event attendees in the post-pandemic era, there must be efficient crowd management to prevent such incidences. This article discusses several strategies that event operators鈥

How to Optimise Room Rates for Better Returns

By Rita Lo
In this article, the author identifies strategies that hoteliers can implement to attain higher returns while keeping the rates appealing to customers. These methods include forecasting daily, offering the best rate with value, strategising pricing, defining online market rates and digitalising鈥

The Important Roles of Salt Substitutes in Food Products

By Dr Tan Hui Ling
Sodium chloride (NaCl) has a significant role in food products' texture, shelf-life, and flavour. The increasing consumption of food products with high amount of NaCl leads to life-threatening pathologies. Salt reduction was one of the most cost-effective strategies. Approaches that are taken鈥

Should University Students be Encouraged to Work?

By Associate Professor Dr Gan Joo Ee
University students with part-time employment are not uncommon although it is often associated with financial necessity or lifestyle choices. There are often concerns that part-time work could lead to a decline in academic performance. However, work can also enhance character-building and other鈥

The Bittersweet Story Behind BOTC鈥檚 Success

By Chef Norhafizatul Akma, Chef Nur Fadillah and Chef Kiong Lian Chai
More often than not, one does not truly understand or ever imagine the tremendous pressure that chefs face while working in the kitchen. Chef Fadillah, Chef Akma and Chef Kiong share the challenges they faced in getting ready for the BOTC competition. 

Shaping the Future of Events With Innovative 鈥楧isruptions鈥

By Farah Atiqah Mohamad Noor
One of the most exciting updates is the emerging phenomenon of the metaverse in leisure and business events. Though the adoption of the metaverse in events is still evolving, Forbes magazine reported that the metaverse is the scaled version of multiple virtual environments and will continue to鈥

Salena Fong Ching Yung: Sharing Her Journey in Securing An Employment Offer Before Even Graduating!

It was indeed a joyful opportunity receiving an employment offer to join the 红杏视频 Management Associate Programme in March 2022, even before I graduated!聽聽